We are committed to respecting the privacy rights of all donors and visitors to our website. The following information details C3HD’s collection, protection, and use of the data we receive from donors and visitors to this website.
Our general policy
C3HD recognizes the importance of protecting the information we may collect from donors and visitors to our website. We maintain appropriate security measures to keep this information private and secure.
C3HD follows NITDA standards on information security and control to safeguard sensitive information including strong passwords, multi-factor authentication, data encryption, and security awareness training for all team members.
Personally Identifiable Information (PII) is accessible only to staff who need it for a business purpose. Confidential data, including PII, is protected to ensure that it is not improperly disclosed, modified, deleted, or rendered unavailable. Access to systems or applications that manage confidential data requires approval by Executive Director. All sensitive and confidential data, regardless of storage location, will be retained only as long as required for legal, regulatory, and business requirements. All media containing PII data is wiped and destroyed at the end of its life cycle. C3HD team members are required to read and sign C3HD’s Data Protection and Security Policy which outlines best practices in this area, and acknowledge and adhere to C3HD’s Data Protection and Security Policy.
If you choose to give us personal information via the Internet for the purposes of correspondence, processing a donation, or subscribing to our email newsletter, then it is our intent to let you know how we will use such information.
C3HD will remove your name from our mailing list, email list, or telephone solicitation list at any time, at your request. We will not sell, rent or trade your email address to a third party.
Email updates
We will use a third-party email marketing platform to deliver emails. This company employs techniques for tracking open rates and click-throughs that use email addresses as an identifier.
You will be given the option to remove your name from our email list at the bottom of each email update. And, again, we will not sell, rent or trade your email address to a third party.
Online donations
C3HD’s online donation processor, Paystack meets the highest industry standards for Payment Card Industry Data Security Standard (PCI DSS) compliance, utilizing high-grade encryption to ensure secure transactions, data transfer, and data management.
Disclosure of and Access to Your Information
Subject to applicable law, we may disclose your Personally Identifiable Information to:
- attorneys, accountants, and advisors, who provide C3HD with assistance or advice or are under contract to perform services for or on behalf of C3HD (collectively, “Service Providers”), and who are required to protect the confidentiality of personal information, to maintain standards consistent with the requirements of this policy, and to use such information solely for the purpose for which such information was provided;
- consortium groups and third parties acting on behalf of non-profit organizations that combine your Personally Identifiable Information with information from other sources for analytical purposes;
- law enforcement personnel and agencies, as required by law and as part of a legal process, if other compelled to do so by law or in connection with any government or self-regulatory organization request or investigation, in order to protect our property, or in furtherance of an investigation regarding a data incident or breach, unauthorized access to or use of the website or any other illegal activities, or
- or other third parties, if you direct us to do so.
Use of third-party software and advertising services
We use third-party services to better understand the needs of people who visit our website. These services tell us information about the technical aspects of our visitors’ computers and some demographic information. We use this information to improve our content and structure, leading to a better user experience.
We use third-party advertising companies to serve ads. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Cookies, web beacons, and similar technologies
Cookies
A cookie is a piece of information in the form of a very small text file that is placed in an internet user’s local storage, e.g., a user’s the hard drive. It is generated by a webpage server, which is the computer that operates a website. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site.
C3HD uses cookies for the essential running of its websites and web applications, as well as for marketing and advertising purposes. The use of cookies for these purposes is described.